Why Your Data Privacy Is Safe at air168
Six core pillars that safeguard the security and confidentiality of your personal data.
256-bit SSL Encryption
All data sent and received through the air168 platform is encrypted using 256-bit SSL protocol — the same security standard used by major banks in Indonesia. No data travels in an exposed state.
Encrypted Data Storage
Your personal data is stored on servers protected by multi-layered security systems with strict access controls. Only authorized personnel with a legitimate purpose may access user data.
Not Sold to Third Parties
Air168 is committed to never selling, renting, or trading users' personal data to third parties for commercial purposes. Your data belongs to you — it is not an asset we will monetize.
You're in Control
You have full rights over your personal data — from accessing and correcting it to requesting its deletion. All requests can be submitted directly through our support team.
Real-Time Security Monitoring
The air168 security system monitors all platform activity in real-time to detect threats or suspicious access. When an anomaly is detected, the system automatically takes preventive action.
Regulatory Compliance
The air168 Privacy Policy is designed in alignment with applicable data protection regulations, ensuring that all user data is handled lawfully, proportionately, and accountably.
This Privacy Policy applies to all services operated by air168 through the air168.bid website and our mobile app. By registering or using the air168 platform, you agree to the collection and use of information as described in this document. We encourage you to read it in full — written in plain language, not confusing legal jargon.
Table of Contents
The air168 support team is ready to help explain this policy at any time.
Visit FAQRelated Documents
1 Personal Data We Collect
To deliver the best experience, air168 collects several categories of information from its users. We only collect data that is strictly necessary to operate the service — nothing more.
a) Identity & Contact Data
- Full legal name as shown on official identification.
- Date of birth for age verification.
- Active email address and phone number.
- Current residential address.
- Copies of identity documents (National ID/Driver's License/Passport) for KYC processing.
b) Financial & Transaction Data
- Registered bank account or digital wallet information.
- Deposit and withdrawal history.
- Transaction history and gaming activity.
c) Technical & Usage Data
- IP address and device information used.
- Browser type and operating system.
- Activity log data on the platform (pages visited, session duration).
- General location data (based on IP, not GPS).
2 How We Collect Data
Data is collected through several transparent mechanisms:
- Directly from you — when filling out the registration form, completing your account profile, contacting customer support, or undergoing the KYC verification process.
- Automatically — via cookies, pixel tracking, and server log systems that record platform usage activity.
- From trusted third parties — such as payment service providers that process your financial transactions, or integrated third-party identity verification services.
All data collection mechanisms are carried out transparently. You will always be informed when data is actively requested, and you may choose not to provide certain data — though this may affect the functionality of services you can access.
3 How We Use Your Personal Data
Air168 uses your personal data solely for lawful and proportionate purposes. Below is a breakdown of how data is used by category:
| Purpose of Use | Types of Data Used |
|---|---|
| Account creation and management | Identity, contact, technical data |
| Identity verification (KYC) | Identity, official documents |
| Deposit and withdrawal processing | Financial data, identity |
| Provision of gaming services | Usage data, transaction history |
| Fraud prevention and security | Technical data, activity history |
| Service communications and important notifications | Contact details (email, phone number) |
| Personalizing your gaming experience | Usage data, preferences |
| Regulatory compliance and reporting | Identity, financial data |
We will not use your personal data for any purposes not listed above without obtaining your prior consent.
4 Sharing Data with Third Parties
Air168 does not sell, rent, or trade your personal data to any party for commercial purposes. However, there are specific situations where we need to share data with third parties for legitimate operational needs:
- Payment service providers — to process deposits and withdrawals securely.
- KYC verification services — to confirm the identity and age of users.
- Cloud infrastructure providers — which store and process data to the security standards we define.
- Competent legal authorities — if required by applicable law or court order.
All third parties working with air168 are bound by non-disclosure agreements (NDAs) and must comply with the data protection standards we set. They are only permitted to process data for purposes we have specifically instructed.
5 Data Security & Storage
Protecting your personal data is a responsibility we take very seriously. air168 implements a range of technical and organizational measures to keep your information secure:
- Data-in-transit encryption using TLS/SSL 256-bit.
- At-rest data encryption across all database servers.
- Role-based access control — only authorized employees with relevant permissions can access user data.
- 24/7 security monitoring with automated intrusion detection systems.
- Regular security audits conducted by internal teams and independent third parties.
- Encrypted data backups stored at geographically separate locations.
While we take every possible measure, no security system is entirely immune to cyber threats. We therefore also encourage you to help keep your account secure by using a strong password, not sharing it with anyone, and enabling two-factor authentication where available.
6 Cookies & Tracking Technologies
Air168 uses cookies and similar technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you visit our site.
Types of cookies we use:
- Essential cookies — required for core platform functions such as login session management. Cannot be disabled.
- Preference cookies — stores your settings and preferences such as language and display options. Enables a more personalized experience.
- Analytics cookies — helps us understand how users interact with the platform so we can continuously improve our service.
- Security cookies — used to detect suspicious activity and protect the platform from threats.
You can manage your cookie preferences through your browser settings. Please note that disabling certain essential cookies may affect platform functionality.
7 Your Rights Over Personal Data
As an air168 user, you hold a set of rights over your personal data that we always respect and facilitate:
Right to Access
You have the right to request a copy of the personal data we hold about you at any time.
Right to Correction
If any data is inaccurate or incomplete, you have the right to request that we correct it.
Right to Erasure
Under certain conditions, you have the right to request the deletion of your personal data from our systems.
Right to Restrict Processing
You can ask us to restrict how we process your data in certain circumstances.
Right to Data Portability
You have the right to request your personal data in a structured, machine-readable format.
Right to Object to Processing
You have the right to object to data processing for specific purposes, such as direct marketing.
8 Minor Protection
The air168 platform is not intended for and may not be used by individuals under the age of 18. We actively enforce age verification as part of the account registration process.
If we discover that personal data has been collected from someone under 18 years of age without adequate verification, we will immediately take the following steps:
- Immediately suspending the account in question.
- Deleting all personal data collected from our systems.
- Refunding any remaining balance after verification by a parent or guardian.
9 Data Retention & Deletion
Air168 retains users' personal data for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law — whichever is longer.
Our general data retention guidelines:
- Active account data — retained for as long as the account is active and in use.
- Financial transaction data — retained for a minimum of 5 years in accordance with financial regulatory requirements.
- Data after account closure — retained for the period required to fulfill legal obligations before being permanently deleted.
- Technical log data — generally retained for 90 days for security and debugging purposes.
Once the retention period expires, data will be securely deleted using methods that ensure the information cannot be recovered.
10 Privacy Policy Changes
Air168 may update this Privacy Policy from time to time to reflect changes in data collection practices, legal requirements, or the evolution of our services.
When significant changes occur, we will:
- Updating the "Last Updated" date at the top of this document.
- Displaying an in-platform notification to inform active users.
- Sending an email notification if the changes are deemed highly material.
Continued use of the air168 platform after the effective date of any update constitutes your acceptance of the latest version of the Privacy Policy. If you disagree with the changes, you may close your account in accordance with the applicable procedure.
11 Contact Our Privacy Team
If you have questions, concerns, or wish to exercise your privacy rights, the air168 team is ready to assist through the following official channels:
- Live Chat: Available directly on the platform, active 24 hours a day, 7 days a week — the fastest way to get a response.
- Email: [email protected] — for formal inquiries regarding privacy and data protection.
- FAQ Page: Visit FAQ us for answers to common privacy-related questions.
We are committed to responding to all privacy-related inquiries or requests within no more than 5 business days from the date the request is received.